Privacy Policy

Last updated: 14/6/2026

JL Endodontics and Squarespace are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit jlendodontics.uk or contact us at the clinics.

1. Who We Are

JL Endodontics is a specialist endodontic referral service providing assessment and treatment of endodontic conditions. The website is hosted by Squarespace.

Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Data Controller at clinic sites:

JL Endodontics, 104 Brighton Road, Banstead, Surrey SM7 1BU

Email: Jennifer.lai75@gmail.com

Telephone: 01737 355388

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Details submitted through contact forms

  • Information contained within email correspondence

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website addresses

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange consultations where appropriate

  • Communicate regarding our services

  • Improve website performance and user experience

  • Maintain website security

  • Comply with legal and regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests - To respond to enquiries and improve our services.

Consent - Where you voluntarily submit information through forms or consent to non-essential cookies.

Legal Obligations - Where required to comply with applicable laws or professional regulations.

5. Sharing Your Information

We do not sell your personal information.

Squarespace may share information with trusted third-party service providers who assist with:

  • Website hosting

  • Website analytics

  • IT support

  • Professional advisers

Any third-party providers are required to process information securely and in accordance with UK data protection law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Contact enquiries that do not result in treatment may be retained for administrative purposes for a reasonable period.

7. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing relies on consent

To exercise these rights, please contact us using the details above.

9. Complaints

If you are unhappy with how we handle your personal information, you may contact the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.